Instructor Profiles

John Fear

CPIA, CISR

John Fear has worked in the insurance industry for over thirty years in the areas of Life & Annuity, Small Commercial, Boiler & Machinery, Field Operations, Process Engineering and Personal Insurance. In 2007, John left the corporate life to start his own consulting firm – Premier Business Consulting.As National Director of Agency Development at a Fortune 100 Insurance Company, John conducted over 100 workshops for agency owners and developed and facilitated dozens of sales training sessions throughout the country for hundreds of Producers and CSRs. He has consulted with dozens of agents across the country, focusing on improving sales and maximizing operational efficiencies.Since starting his own business, he has been a featured presenter at several National Sales Meetings for major insurance companies and Independent Agency organizations. Those experiences have given him an outstanding knowledge of, and insight into, real life solutions that effectively meet agency needs. His workshops enable agents to meet and exceed their business objectives by incorporating sound business principles into their everyday operations.John lives in the Adirondack Region of New York State with his wife Cheryl and their Cairn terrier Sasha.

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Robin Federici

CPCU, AAI, ARM, AINS, AIS, CPIW

Robin C. Federici, CPCU, AAI, ARM, CPIW , began her career in the property & casualty insurance business over thirty years ago. She has in-depth knowledge and experience in both insurance agency and company operations and procedures. For over fifteen years, Robin served as the Director of Education and Communications -- and then Assistant Executive Vice President -- for Rhode Island's largest professional trade association for independent insurance agents and brokers. In 2003, Robin formed her own training and consulting company, - Insurance Education & Training Associates, LLC (IETA).Robin earned the Accredited Adviser in Insurance (AAI) designation in 1987. In 1992 she earned the Chartered Property Casualty Underwriter (CPCU) designation and in 1999, the Associate in Risk Management (ARM) designation.She is a past president of the RI Chapter Society of CPCU and is currently serving as a member of their Scholarship Board. Robin also serves as a National Governor and member of the national Society of CPCU Board of Governors. Robin has served the Independent Insurance Agents and Brokers of America (IIABA) on several committees, most recently as a member of the ACSR sub-committee and the Virtual University Research and Development Committee. Robin was also a long-time member of the Accredited Customer Service Representative (ACSR) Advisory Committee of the Insurance Institute of America/American Institute of CPCU.During her tenure with IIARI, Robin earned many awards from IIABA, including the prestigious L.P. McCord Education Award.

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