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Below is a listing of the documents that are available. Simply click on the document title to select that documents. The index is updated on a regular basis.
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Human resource issues
Workplace harassment: what it is, how to prevent it
Provides agencies with insight on what constitutes workplace harassment, how it can be prevented and how to respond to incidents that arise in the workplace. 3 pages
The changing ADA landscape
This resource kit offers a discussion on a question many agents ask, how do we properly insure the risk of ADA lawsuits in an everchanging landscape? 3 pages
Federal employment laws affecting small businesses
Chart of employment-related laws and when they would apply by the number of employees you have. 1 page
The right stuff—hiring ‘A’ players for your agency
This resource kit offers a synopsis of some different processes and observations agencies have used and have had success with for producer development. 6 pages
Agency policy and procedure manual
Sample agency procedure manual that can be used as a starting point to individualize one for your particular agency’s needs. 31 pages
The FLSA: attack of the overtime
This resource kit gives an overview of the new FLSA regulation regarding employee classification and overtime rules. 2 pages
The ADA may require more than you realize
A discussion of the requirements of the Americans with Disabilities Act and its impact on employers. 3 pages
Who gets Paid Sick Leave?
A comprehensive FAQ regarding who gets Paid Sick Leave benefits. 3 pages
Employee handbooks: a tool to avoid employer liability
Employment litigation is steadily on the rise. This kit discusses what should be addressed in an employee handbook and how it can aid in the employer’s defense. 2 pages
The seven types of workplace behavior
Offers a brief description of the seven classic styles of behavior and provides tips to help manage your vulnerability to each. 3 pages
U.S. Department of Labor Employment Law Guide
This informative guide was developed by the U.S. Department of Labor to help answer questions on employment laws and make the regulations easier to understand. 6 pages
Expand your horizons to find your next superstar
What you can do to recruit and retain a new brand of top insurance professionals. 3 pages
The ideal workplace, avocados not required
This resource kit discusses what prospective hires are really looking for in the workplace. 3 pages
Sample application for employment and overview of the ’ban the box’ legislation
A boilerplate employment application that you can use to develop your own agency-specific version. 2 pages
Employees in uniform: what you need to know about USERRA
Discusses protections afforded to employees in uniform under the Uniformed Services Employment and Re-employment Rights Act. 2 pages
The ins and outs of paid sick-time off
This resource kit discusses the who, what and what ifs surrounding paid sick time off for employees. 3 pages
How to (legally) fire one of your employees
This resource kit will give employers an idea of the legal issues to consider when they decide it may be time to terminate an employee. 3 pages
What you need to know before you Google potential employees
Potential pitfalls you should consider before deciding to check an applicant’s social-media profile. 3 pages
Hiring, firing and employment practices
Agency obligations in regards to proper employment practices. 2 pages.
An overview of the FLSA
This resource kit offers a brief overview and general description of the provisions of the FLSA relevant to agency owners and managers. 3 pages
Baby on board: the workplace and pregnancy discrimination
The resource kit discusses the protections afforded to pregnant employees in the workplace on both the state and federal levels. 3 pages
Hiring staff with disabilities
A discussion of the Americans with Disabilities Act and how that, along with state-specific laws, must be considered when hiring employees for the agency. 4 pages
U.S. Department of Labor overtime regulation FAQ
A comprehensive question-and-answer piece that outlines some of the intricacies of the U.S. Department of Labor overtime regulation. 5 pages
Performance evaluations: how not to hate them
This resource kit offers strategies to help both managers and employees give and get value from the performance review process. 2 pages
Age discrimination and EPLI
An in depth discussion of age discrimination and EPLI, a review of some cases and their outcomes and the importance of EPLI coverage. 3 pages
Employment applications—‘Ban the Box’ rule
A review of the latest "Ban the Box" movement regarding inquiring about criminal convictions. 3 pages
Using the power of insight to realign your staff and help your agency grow
This resource kit talks about the importance of knowing your agency’s needs and placing the right employees in positions to help your agency grow. 2 pages
Welcome back, sort of—flexible schedules, not flexible rules (legally speaking)
This resource addresses issues employers need to be aware of when implementing remote/hybrid schedules in your office. 4 pages