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Below is a listing of the documents that are available. Simply click on the document title to select that documents. The index is updated on a regular basis.
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Artificial intelligence
New York State Department of Financial Services Circular Letter No. 7 (2024)—Use of artificial intelligence systems, external consumer data, and information sources in insurance underwriting and pricing.
Guidance from the DFS on insurers’ use of artificial intelligence and external consumer data. 14 pages
Insurance in the age of technology and AI
This resource kit discusses how advanced artificial intelligence is becoming more prominent in the insurance world. 2 pages
Embracing AI in insurance: A tool, not a threat
A discussion about using AI in the insurance office along with the human element to enhance the efficiency and quality of services offered. 2 pages
AI: Claims process automation—what agents need to know
A discussion on how AI technologies are impacting the insurance industry the claim process. 3 pages
Leverage AI to improve homeowner claims outcomes
An informative document on how AI can help with homeowner claims. 3 pages