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Below is a listing of the documents that are available. Simply click on the document title to select that documents. The index is updated on a regular basis.
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Understanding surplus-line policies in Connecticut
A consumer flier that answers some of the commonly asked questions about Connecticut surplus-lines policies. 2 pages
Customer service survey
Sample survey you can send to clients, copied on your agency letterhead, to allow them to rate your office service, policy information and claims-handling abilities. 1 page
Put safety first this summer—guidelines for boating and water safety
Overviews safety issues for swimming and boating activities in a question-and-answer format. 1 page
What you need to know about employment practices liability insurance
Commonly asked questions on what EPLI covers, why it has become an issue and previous jury awards are answered in an easy-to-understand consumer flier. 1 page
Differentiate in the hard market—find more opportunities by specializing
A discussion about the importance of diversifying products and services to expand into specialties during a hard market. 3 pages
Dragons, courtrooms and big changes ahead—the year of the noncompete agreements
An overview of what noncompete agreements entail and the new regulatory changes that took effect in 2024. 4 pages
An office with remote workers—counter the pitfalls of a virtual workspace
A discussion on managing the challenges of remote work and avoiding the potential pitfalls that could lead to an E&O situation. 4 pages