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  1. Patch your computers and reduce your risk | QuickSource

    Provides seven steps to take to build an effective patch-and-vulnerability management program. 1 page

  2. How management shapes an agency’s E&O culture | QuickSource

    Critical reminders for management that play a significant role in minimizing the potential for E&O claims. 2 pages

  3. Why and how to cold call | QuickSource

    Discussion of why cold calling is so important and suggested steps to stay sharp and conquer fear. 2 pages

  4. New Hampshire law forbids certain certificate of insurance requests (RSA Section 412:6-b) | QuickSource

    A comprehensive question-and-answer piece for agents and brokers regarding RSA Section 412:6-b regarding the proper use of certificates of insurance....

  5. Can your customers bind coverage by simply sending you an email? | QuickSource

    A discussion of the necessity of having an email disclaimer for E&O purposes. 2 pages

  6. Which position would you rather take? | QuickSource

    A review of an E&O situation in which some positive initiatives are pointed out along with things that can be...

  7. Connecticut enacts Fair Chance Employment Act | QuickSource

    A brief summary of the Connecticut law effective Jan. 1, 2017, prohibiting employers from inquiring about a prospective employee’s prior...

  8. Now trending: New Jersey #PaidFamilyLeave | QuickSource

    A comprehensive overview of Paid Family Leave and how it impacts New Jersey employers. 2 pages

  9. Prejudice and the claims-made policy | QuickSource

    This resource kit discusses what can happen when a claim is reported late to a carrier on a claims-made policy....

  10. Don’t shoot the messenger | QuickSource

    A discussion about understanding and being able to explain the reasons why a policyholder with no significant claims history is...