Your resource for health-care reform, insurance health exchanges/certification and more
New Hampshire Health Insurance Exchange
An exchange is, in its simplest form, a portal where a consumer can find information about, compare and contrast health plans. It would offer consumers information on coverages, premiums, deductibles and position them to purchase health coverage.

Exchanges are an integral part of the federal health-care reform measures signed into law through the Patient Protection and Affordable Care Act. All states were mandated to have an exchange in place by Oct. 1, 2013. If a state failed to do so, the federal Department of Health and Human Services was directed to step in and provide exchange services in the state
Exchanges are not a brand-new idea, and are not being created solely at the behest of the new health-care law, and are not associated with any particular political ideology. Indeed, both Massachusetts and Utah created state health exchanges prior to the PPACA in 2006 and 2007, respectively.
The PPACA does not direct states to form exchanges in any specific manner. They may be stand-alone state agencies, divisions of an existing state agency, such as a Department of Health or Department of Insurance. They also may be formed as an independent quasi-public entity.
New Hampshire’s insurance and health departments recommended that the state partner with the federal government to operate the new insurance markets required under President Obama’s health-care overhaul law. New Hampshire Insurance Department Commissioner Roger Sevigny and Health and Human Services Commissioner Nick Toumpas made a recommendation to Gov. Maggie Hassan and she officially sent notification to the Federal Department of Health and Human Services on Feb. 13, 2013.
The New Hampshire Insurance Department launched a campaign dedicated to informing the state’s residents of the health insurance options through public forums.
Two courts reach different decisions on PPACA subsidies
In a recent ruling that affects the Patient Protection and Affordable Care Act, the U.S. Court of Appeals for the District of Columbia decided that the government can’t give subsidies to anyone buying insurance on the federal exchanges. The federal government has made subsidies available, in the form of tax credits, to people with annual incomes of up to 400 percent of the federal poverty level, or $94,200 for a family of four. In another ruling, a panel of three judges in Virginia reached the opposite conclusion hours later, arguing that, while the language of the law is ambiguous, the IRS had the discretion to write rules for the PPACA.
What this means for agents: If the Washington ruling stands, more than five million people who have signed up for health insurance under the PPACA may not be able to afford the coverage without the tax credits. This ruling also may have an effect on the individual mandate portion of the PPACA. Under the PPACA, individuals are required to purchase insurance or pay a fine. However, individuals can apply for a hardship exemption if health insurance premiums would exceed 8 percent of their household income, a scenario that is more likely if individuals do not have access to subsidies.
QuickSource documents
QS90691—Health-care reform—insurance exchanges FAQ
QS90746—Q&A on health-care exchanges
Ask PIAs
900354-00—Exchanges—broker compensation
900358-00—Producer health exchange certification
Common forms
EBSA’s government-approved model notice (for those with a health plan)
EBSA’s government-approved model notice (for those without a health plan)
Application for health coverage and help paying costs (short form)
CMS forms list
Data change request form and best practices for data change requests
Supplement A to data change request form
State authorization of QHP data change request
2014 Enrollment and payment data template submission certification form
December enrollment and payment data template
Agent/broker certification/registration
Federal SHOP and individual exchange certification training; second portion of certification: https://portal.cms.gov/
Registration process for agents and brokers (Sept. 13, 2013)
Registration process for agents and brokers (Sept. 27, 2013)
General questions about agent/broker registration
CMS FAQ #1—Operational tips for completing agent and broker registration for the Federally Facilitated Marketplace registration
Agent and broker training outline and summary
Agent and broker training and registration process for the FFM: quick reference guide
Registering to participate in the Federally Facilitated Marketplace for the 2015 plan year
Additional resources
New Hampshire Insurance Department preliminary report of the 2017 health care premium and claim cost drivers
The federally facilitated New Hampshire health insurance marketplace
Covering New Hampshire—your gateway to the Health Insurance Marketplace
Federal health insurance marketplace training (in the organization field, the phrase needed is MARKETPLACE)
Fact Sheet: helping consumers apply and enroll through the marketplace
CMS-9955-F: Patient Protection and Affordable Care Act; exchange functions: standards for navigators and non-navigator assistance personnel; consumer assistance tools and programs of an exchange and certified application counselors
HHS, SBA and IRC joint website on health-care changes for employers
HHS releases federal exchange rate ranges
Frequently asked questions about private exchanges
CMS bulletin to marketplaces on availability of retroactive advance payments of the PTC and CSRs in 2014 due to exceptional circumstances
NAIC consumer alert: Insured, but no proof: what to do if you haven't received your proof of insurance coverage
Plan management for plan year 2015
Qualified Health Plan notices and question-and-answer session for issuers
Qualified Health Plan application resubmission tips
CMS bulletin on affordable exchanges guidance
NAIC consumer alert: State health exchanges: what you need to know to (re)enroll
NHID release: information for New Hampshire residents on 2015 health insurance marketplace
New Hampshire Insurance Departemnt issues updated list of health-care provider networks
CMS Bulletin #14: Guidance for issuers on 2015 reenrollment in the federally-facilitated marketplace
Role of agents/brokers
Role of agents, brokers and web-brokers in health insurance marketplaces
Resources for agents and brokers in the health insurance marketplace
Financial and health information accuracy disclaimer
Registering to participate in the Federally Facilitated Marketplace for the 2015 plan year
Plan Year 2015 open enrollment: tips for agents and brokers
Eligibility and enrollment 12 tips for agents and brokers—Jan. 27, 2015
Plan Year 2016 open enrollment and kick-off for agents and brokers
Employee notices
PIA health update—Employer ntoices required before Oct. 1
Department bulletins/news
AHP—Association health plan rule (8/18)
NHID release: Federal government announces 2019 premium rates (8/18)
Gov. Sununu issues letter to Congress re: individual health insurance markets (3/18)
NHID release: N.H. Insurance Department reminds N.H. residents open enrollment ends Dec. 15
NHID release: Minuteman Health members have extended deadline on HealthCare.gov
NHID release: N.H. Insurance Department clarifies Anthem letter to Minuteman health members
NHID release: N.H. insurance commissioner: some residents will see steeep rate increases in 2018
NHID release: Open enrollment starts Nov. 1
NHID release: Statement on President Trump's executive order on health insurance
NHID release: Information for New Hampshire residents on 2018 health insurance marketplace and open enrollment
NHID release: New Hampshire Insurance Department takes action to stablize individual market, rate increases
NHID announces companies that filed to offer 2018 marketplace plans
New Hampshire Insurance Department Bulletin INS 13-009-AB: Producer role in assisting consumers suing the New Hampshire
New Hampshire Insurance Department Bulletin INS 13-005-AB: The New Hampshire Insurance Department’s plans for implementing the State Plan Management Partnership
Exchange/Marketplace
New Hampshire Insurance Department presentation: producer role in New Hampshire health marketplace
Health Benefit Partnership Exchange planning
Health Exchange Advisory Board information
New Hampshire Insurance Department recommends plans for health insurance marketplace
New Hampshire's health insurance market and provider payment system: an analysis of stakeholder views
NHID letter to Health Exchange Advisory Board regarding the consumer assistance grant
New Hampshire Insurance Department consumer alert: Health insurance for 2014: What you need to know before you enroll (individuals)
New Hampshire Insurance Department consumer alert: Health insurance for 2014: Who can help answer questions?
New Hampshire Insurance Department consumer alert: Health insurance for 2014: Scammers take advantage of health reform confusion
New Hampshire Insurance Department Bulletin INS 14-004-AB
New Hampshire licenses insurance company aiming to offer coverage through marketplace
New Hampshire Insurance Department Bulletin INS-10-010-AB: 2015 QHP certification
New Hampshire Insurance Department convenes stakeholder group to revise network adequacy standards
2015 QHP certification—New Hampshire network data template revision
Gov. Hassan statement on health insurance marketplace competition
New Hampshire licenses Maine Community Health Options to offer New Hampshire marketplace coverage
Assurant Health to offer marketplace plans in New Hampshire for 2015
New Hampshire Insurance Department issues consumer clarification on 'multi-state' plans
New Hampshire Insurance Department's NHHealthCost.org website online, major enhancements planned
New Hampshire Insurance Department announces new model for network adequacy standards
New Hampshire Insurance Department issues consumer clarification on 'multi-state' plans
Gov. Hassan announces more than 9,300 approved applications for the New Hampshire Health Protection Program
New Hampshire Insurance Department: state's individual market grew by 75 percent as health-care reforms took effect
New Hampshire licenses Maine Community Health Options to offer New Hampshire marketplace coverage
Gov. Hassan announces more than 20,000 enrolled in New Hampshire Health Insurance Program
Information for New Hampshire residents on 2015 health insurance marketplace
New Hampshire Insurance Department letter to Centers for Medicare & Medicaid Services (1/15)
New Hampshire Qualified Health Plan bulletin to issuers planning to offer commercial insurance and premium assistance coverage on the New Hampshire Health Insurance Marketplace—2016 plan year
NHID Bulletin INS-15-012-AB: 2016 Plan Year OHP/continuity of care issuer bulletin
NHID release: New Hampshire Insurance Department: residents will have health plan choices in 2016
NHID release: New Hampshire Insurance Department to host public information sessions on health care networks
NHID release: Maine-based health insurance co-op to withdraw from New Hampshire in 2017
NHID releases: 2018 Plan Year QHP issuer bulletin—updated guidance on timelines
FAQs
CMS FAQ #1: Centers for Medicare & Medicaid Services Program integrity proposed rule
CMS FAQ #2: Federally facilitated Small Business health Options Program (FF-SHOP) issuer frequently asked questions
CMS FAQ #3: Enrollment & transaction
Plan preview Q&A—8/27/13
SHOP FAQ—8/28/13
SHOP FAQ—9/13/13
SHOP FAQ #6: Premium calculations and employer contributions—10/31/13
CMS enrollment pre-audit file Q&A (Dec. 23, 2013)
Frequently asked questions regarding Medicare and the Marketplace—Aug. 1, 2014
Frequently asked questions on casework (Aug. 26, 2014)
Frequently Asked Questions on Casework (Sept. 18, 2014)
FAQ: reporting security incidents (Nov. 12, 2014)
FAQ: quality rating system
Form 1095-A frequently asked questions
FF-SHOP updates & live Q&A (Jan. 13, 2015)
Navigators
Navigators training final rule
Fact sheet: navigator funding opportunity announcement
Frequently Asked Questions: Navigator Funding Opportunity Announcement
Navigators and in-person assistors: state policy and program design considerations
PIA National letter to the chair and vice chair of the National Association of Insurance Commissioners’ Producer Licensing Task Force
State laws governing navigators may be at risk
New federal regulations lower standards for health insurance navigators, puts consumers at risk
Statute/regulation
State decisions on health insurance exchanges and the Medicaid expansion, 2014
Exchange final rule
SHOP
SHOP final rule
HHS delays launch of federal SHOP public exchange web enrollment system back
SHOP update (Dec. 2, 2013)
The SHOP Marketplace (December 2013)
Overivew of SHOP elements 2015 draft letter to FFM issuers (Feb. 11, 2014)
Enrollment and payment timelines in FF-SHOPs for plan years beginning in 2015
FF-SHOP eligibility and enrollment notice—April 14, 2014
Notice of public comment period: SHOP employee choice for New Hampshire in 2015
Overview of FF-SHOP issuer testing—July 8, 2014
A demonstration of FF-SHOP marketplace employers, employee and agent/broker functionality
FF-SHOP updates and live Q&A
FF-SHOP updates and live Q&A—Oct. 21, 2014
FF-SHOP updates and live Q&A—Oct. 23, 2014
FF-SHOP updates and live Q&A—Oct. 30, 2014
FF-SHOP updates and live Q&A—Nov. 6, 2014
FF-SHOP updates and live Q&A—Nov. 13, 2014
FF-SHOP updates and live Q&A—Nov. 20, 2014
FF-SHOP updates and live Q&A—Nov. 25, 2014
FF-SHOP updates and live Q&A—Dec. 11, 2014
FF-SHOP updates and live Q&A—Dec, 23, 2014
FF-SHOP updates and live Q&A—Jan. 27, 2015
FF-SHOP updates and live—Q&A Jan. 3, 2015
FF-SHOP updates and live Q&A—March 10, 2015
FF-SHOP updates and live Q&A—Oct. 13, 2015
FF-SHOP new issuer updates and live Q&A—Oct. 22, 2015
FF-SHOP updates and live Q&A—Nov. 3, 2015
FF-SHOP updates and live Q&A—Nov. 17, 2015
FF-SHOP updates and live Q&A—Nov. 10, 2015
New issuer webinar series: FF-SHOP new issuer open Q&A—Feb. 26, 2015
Miscellaneous
HHS Office of Disability update
HealthCare.gov
Health Insurance Marketplace, July 9, 2013 program
IRS completes health penalty rules for noncompliance
NAIC consumer alert: Understanding the exchange
CMS health insurance casework system for issuers (Dec. 19, 2013)